The practice is committed to complying with the relevant regulations, legislation and the GDC Standards to provide a caring and inclusive environment for all patients. People are protected from unlawful discrimination through the application of our policies and procedures. Practice information is available in alternative formats including large print. Patients with hearing aids are provided with an induction loop.

Team members receive training in procedures relevant and important to people with a disability and strive to use language that is easy to understand and meets the needs of all patients. The practice always welcomes patients’ views and suggestions on how services or access can be improved.